Shipping policy
Effective Date: October 5, 2026
Last Updated: October 5, 2026
Thank you for visiting and shopping at BlackLeatherClub (operated by Creative Mart LLC). Below are the terms and conditions that constitute our Shipping Policy.
Shipping Destination & Scope
We ship exclusively to physical addresses within the United States (all 50 contiguous states).
We currently do not ship to international destinations, U.S. Territories (e.g., Puerto Rico, Guam), P.O. Boxes, or APO/FPO/DPO military addresses.
Order Processing, Cutoff & Transit Times
To ensure timely delivery, all orders are processed according to the strict operational schedule below:
| Shipping Parameter | Policy Details |
| Order Cutoff Time | 5:00 PM Central Standard Time (CST), Monday through Friday |
| Handling / Processing Time | 1 to 3 Business Days (Monday – Friday) |
| Transit / Delivery Time | 3 to 7 Business Days (Monday – Friday) |
| Total Estimated Delivery Time | 4 to 10 Business Days |
Weekend & Holiday Processing: Orders placed after 5:00 PM CST on Friday, or during weekends and federal U.S. holidays, will begin handling on the next available business day.
Shipping Rates & Calculation
All shipping costs are calculated clearly and transparently at checkout before payment is completed.
Shipment Confirmation & Order Tracking
Once your order has been packaged and dispatched from our facility, you will automatically receive a Shipment Confirmation email containing your official tracking number and carrier details (e.g., DHL, UPS, or FedEx).
Tracking details generally become active within 24 to 48 hours of shipment dispatch.
Address Changes & Order Modifications
If you need to correct or update your shipping address, please contact us immediately within 2 hours of placing your order at info@blackleatherclub.com or +1 469-353-4586.
Once an order has entered handling or carrier dispatch, we cannot modify the delivery address.
Damaged, Lost, or Stolen Packages
Damaged Items in Transit: If your shipment arrives damaged, please inspect the package upon receipt and contact us within 48 hours at info@blackleatherclub.com. Please provide your order number alongside clear photographs of the damaged product and packaging.
Lost or Missing Packages: If your tracking status indicates that your package was delivered but you have not received it, please check with household members or neighbors first. If the package remains unlocated, contact us immediately so we can assist in opening a trace or carrier investigation.
Official Contact Information
If you have any questions or require further assistance regarding our Shipping Policy, please reach out to our customer support team:
- Display Name: BlackLeatherClub
- Operated by: Creative Mart LLC
- Address: 770 Eiffel Dr, Plano, TX 75023, United States
- Email: info@blackleatherclub.com
- Phone: +1 469-353-4586
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)